We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All payments are secure and encrypted.

Not yet, but we're considering it. Email hello@firmglowbeauty.com to request this feature.

For bulk or custom requests, please email hello@firmglowbeauty.com with details.

Orders ship within 1-2 business days. Standard US shipping takes 3-7 business days depending on location.

Yes. Expedited options available at checkout.

Currently shipping to US only. International shipping coming soon.

South Florida. Orders are carefully packed and ship via USPS/UPS.

30-day returns on unused, unopened items in original condition. Once received and inspected, refunds process within 5-7 business days.

Email hello@firmglowbeauty.com with your order number and reason. We'll provide a prepaid shipping label.

Opened/used items are not eligible for return, but we stand behind product quality. Contact us if there's a defect.

100%. We source from authorized distributors and stock only genuine, premium brands. Every product is verified before shipping.

Tria Beauty, Glow Recipe, MISUMI, GoPure, Earth Mama, Ursa Major, Josie Maran, and more. New brands added monthly.

It varies by brand. Check individual product pages for ingredient details and certifications.

We curate brands that prioritize clean, effective ingredients. Most are dermatologist-tested and many are natural/organic certified.

FirmGlow is a curated beauty resale platform. We source premium, high-quality beauty products from trusted brands and pass the savings to you. Think of us as your personal beauty editor.

Resale allows us to offer premium brands at better prices, reduce waste, and make luxury skincare accessible to everyone.

We hand-select brands based on efficacy, ingredient quality, and customer demand. Every product is tested and approved by our team before listing.

We're building a loyalty program. Sign up for our email list for early access and exclusive offers.

Email hello@firmglowbeauty.com or DM us @firmglowbeauty on Instagram. We respond within 24 hours.

Yes! Email your skin type/concerns to hello@firmglowbeauty.com and we'll recommend products.